Privacy Policy
Effective Date: January 1st, 2026
Last Updated Date: January 1st, 2026
At Anchorbase, we collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, and project data that you choose to store in our platform.
Our AI models are not trained on your project data, customer content, prompts, generated outputs, or any other materials you submit or store while using our service. We only use information from voluntary user feedback (for example, thumbs-up/thumbs-down ratings, written comments, or other explicit feedback you choose to submit) to enhance and improve our products and AI capabilities.
We collect personal information such as your name, email address, and any other details you provide when you create an account, contact support, or interact with our service. We use this information primarily to provide and maintain our platform, including to create and manage your account, authenticate your access, communicate with you about your projects, send service-related notifications (such as updates, security alerts, or feature announcements), respond to your inquiries or support requests, and process any billing or subscription matters. We may also use this information to improve our services, personalise your experience (for example, by tailoring recommendations or search results where relevant), ensure the security and integrity of the platform, prevent fraud or unauthorised access, and comply with legal obligations. We do not use your personal information to train our AI models; as outlined elsewhere in this policy, AI training is limited to voluntary feedback you explicitly provide.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our platform, subject to confidentiality agreements.
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.