General Inquiries

For questions about Anchorbase, feature requests, technical support, or general inquiries, please don't hesitate to reach out to us.

Email Support

Our primary contact method is email. We typically respond within 24 hours during business days.

Email: [email protected]

What to Include

When contacting us, please include relevant details about your inquiry to help us assist you more effectively. This might include your account information (if applicable), steps to reproduce any issues, or specific questions about our features.

Response Time

We aim to respond to all inquiries within 24 hours during business days (Monday through Friday). For technical support issues, we prioritise based on severity and may respond sooner for critical matters.